FAQ

1. What kind of products does Corvioren™ offer?
Corvioren™ offers warm, functional furniture and home pieces designed for everyday living. Our collection may include accent benches, nightstands, side tables, cabinets, stools, shelves, and other home furnishings created to bring comfort and style into your space.

2. How long does order processing take?
Orders are usually processed within 2–4 business days. During holidays, promotions, or peak periods, processing times may take slightly longer.

3. How long does shipping usually take?
Estimated delivery times vary by destination. Orders shipped to the United States generally arrive within 10–15 business days. Delivery times for other regions may vary depending on location and carrier conditions.

4. Do you provide tracking information?
Yes. Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

5. Can I change or cancel my order after placing it?
If you need to update or cancel your order, please contact us as soon as possible. We recommend reaching out within 12 hours of placing your order. Once an order enters processing, changes may no longer be possible.

6. What payment methods do you accept?
We accept PayPal and major credit or debit cards supported at checkout. All payments are processed through secure payment systems.

7. Do I need a PayPal account to pay with PayPal?
No. In many cases, PayPal also allows checkout with a credit or debit card without requiring you to create or log in to a PayPal account.

8. What should I do if my item arrives damaged or incorrect?
Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us promptly with your order number and clear photos of the issue so we can assist you.

9. What is your return policy?
We offer a 30-day return period for eligible items after delivery. Returned items must be unused, in their original condition, and accompanied by proof of purchase. Please contact us before sending any item back.

10. How long does it take to receive a refund?
After your return is received and inspected, approved refunds are typically processed to the original payment method within 10 business days. Your bank or card provider may need additional time to post the refund.

11. Do you ship internationally?
Yes, international shipping may be available depending on the destination. Delivery times and any customs-related charges may vary by country.

12. How can I contact Corvioren™?
You can reach us through the contact details below:
Email: service@corvioren.com
Phone: (650) 961-6066